Legal
Customer agreements
The agreements and policies that apply to Vectra View services. Each document states the Vectra View entity that is party to it and its effective date.
Master Subscription Agreement and schedules
The terms for the Vectra View platform and hosted automations.
Master agreement for the platform
Master Subscription Agreement
- Effective date:
- August 1, 2026
- Entity:
- Vectra View Technologies Inc. (Delaware corporation)
Schedule B to the Master Subscription Agreement
Automation Operations Terms
- Effective date:
- August 1, 2026
- Entity:
- Vectra View Technologies Inc.
Professional Services Terms and schedules
The terms for professional services, automation builds, VectraPro analysts, advisory and managed GRC.
Master agreement for professional services
Professional Services Terms
- Effective date:
- August 1, 2026
- Entity:
- Vectra View LLC (Delaware limited liability company), the "Services Provider"
Schedule 1 to the Professional Services Terms
Automation Build Terms
- Effective date:
- August 1, 2026
- Entity:
- Vectra View LLC as Services Provider
Schedule 2 to the Professional Services Terms
VectraPro Analysts Terms
- Effective date:
- August 1, 2026
- Entity:
- Vectra View LLC as Services Provider
Schedule 4 to the Professional Services Terms
Vectra Advisory Terms
- Effective date:
- August 1, 2026
- Entity:
- Vectra View LLC as Services Provider
Schedule 5 to the Professional Services Terms
Managed GRC Terms
- Effective date:
- August 1, 2026
- Entity:
- Vectra View LLC as Services Provider
Data Processing Addenda
How personal data is processed under each set of terms.
Schedule C to the Master Subscription Agreement
Data Processing Addendum
- Effective date:
- August 1, 2026
- Entity:
- Vectra View Technologies Inc.
Schedule 3 to the Professional Services Terms
Services Provider Data Processing Addendum
- Effective date:
- August 1, 2026
- Entity:
- Vectra View LLC as Services Provider
Support policies
Support tiers, severity levels and response targets.
Schedule A to the Master Subscription Agreement
Platform Support Policy
- Effective date:
- August 1, 2026
- Entity:
- Vectra View Technologies Inc.
Schedule D to the Master Subscription Agreement
Automation Solution Support Policy
- Effective date:
- August 1, 2026
- Entity:
- Vectra View Technologies Inc.
Subprocessors
The third parties engaged to process customer data.
Referenced by both Data Processing Addenda
Subprocessors
- Effective date:
- August 1, 2026
- Entity:
- Vectra View Technologies Inc. and Vectra View LLC (each engages the other as a subprocessor)
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